Review

The Kaplan Family Pavilion in Newburgh, New York is a comprehensive healthcare facility that offers a range of dental services. As someone who recently visited the clinic, I wanted to share my objective review of this establishment.

Pros:

• Modern and well-equipped facility
• Highly skilled and friendly dental staff
• Convenient hours of operation and easy scheduling

Cons:

• Occasional long wait times
• Cost of services can be expensive
• Limited parking availability

The Kaplan Family Pavilion boasts a modern and well-equipped facility. The reception area is clean, organized, and welcoming. The dental equipment used during my visit appeared to be up-to-date, which gave me confidence in the quality of care I would receive. The clinic's attention to detail in maintaining a modern and clean environment was impressive.

The dental staff at Kaplan Family Pavilion were highly skilled and friendly. From the moment I walked in, the receptionist greeted me warmly and efficiently handled the check-in process. The dental hygienist and dentist demonstrated expertise in their field, answering my questions with patience and professionalism. Their friendly demeanor helped alleviate any anxiety I had about the dental procedure.

It is worth noting that Kaplan Family Pavilion offers convenient hours of operation and easy scheduling. The clinic had availability for evening and weekend appointments, which was a relief for those with busy schedules. Additionally, their online booking system made it easy to secure an appointment without having to make multiple phone calls.

However, one downside I experienced at the clinic was occasional long wait times. During my visit, I had to wait for more than 30 minutes past my scheduled appointment time before being seen by the dentist. While the staff apologized for the delay, it was still frustrating. It would be beneficial if the clinic could improve their scheduling process to minimize such delays.

Another drawback of Kaplan Family Pavilion is the cost of their services. While the quality of care and facilities are commendable, the prices for dental procedures can be relatively high compared to other dental clinics in the area. It would be advantageous if the clinic offered more affordable options or accepted a wider range of insurance plans.

Lastly, parking availability near the clinic can be limited. It was challenging to find a parking spot, especially during peak hours. The clinic could benefit from providing clearer instructions or alternative parking solutions for patients.

In conclusion, the Kaplan Family Pavilion in Newburgh, New York is a modern and well-equipped dental clinic with a friendly and skilled staff. While there may be occasional long wait times and the cost of services can be high, the overall quality of care provided makes it a reliable choice for those seeking dental services in the area.